Welcome to the Edmonton stay information page. You can book your stay at our house by following the three easy steps below.

Step 1 – Referral

Families with a child receiving medical treatment at the Stollery Children’s Hospital or any other Edmonton hospital should contact a hospital social worker or a member of their child’s medical team for a referral.

Hospital Referral Form

Step 2 – Check Availability

Please note that a referral does not guarantee accommodation. Our House is always full and always has a wait list.

When you receive a referral, you will be placed on the wait list. All families must call to confirm availability within 24 hours of their intended date of arrival.

Please contact our Family Services team at 780-439-5437 and select option 1 on the call directory or dial ext 8204. Office Hours are 8am to 8pm 7 days a week

Step 3 – Check In

Once you’ve confirmed your room, you can check-in between the hours of 9am – 8pm. Parking will be provided for your length of stay.

Once checked in, our Family Services team will provide you with a tour of the House and answer any questions.