Welcome to the Edmonton stay information page. You can book your stay at our house by following the three easy steps below.
Step 1 – Referral
Families with a child receiving medical treatment at the Stollery Children’s Hospital or any other Edmonton hospital should contact a hospital social worker or a member of their child’s medical team for a referral.
Step 2 – Check Availability
Please note that a referral does not guarantee accommodation. Our House is always full and always has a wait list.
When you receive a referral, you will be placed on the wait list. All families must call to confirm availability within 24 hours of their intended date of arrival.
To confirm room availability, parents can phone the House no earlier than one day in advance. Availability inquiries can be made seven days a week. Please contact our Family Services team at 780-439-5437 ext. 200 or 205. Office hours are between 9am – 9pm.
Step 3 – Check In
Once you’ve confirmed your room, you can check-in between the hours of 9am – 8pm. Parking will be provided for your length of stay.
Once checked in, our Family Services team will provide you with a tour of the House and answer any questions.