Welcome to the Red Deer stay information page. You can book your stay at our house by following the three easy steps below.

Step 1 – Referral

Families with a child receiving medical treatment at the Red Deer Regional Hospital Centre should contact a hospital social worker of a member of their child’s medical team for a referral.

Step 2 – Check Availability

Please note that a referral does not guarantee accommodation.

When you receive a referral, you will be placed on the wait list. All families must call to confirm availability within 24 hours of their intended date of arrival.

To confirm room availability, parents can phone the House no earlier than one day in advance. Availability inquiries can be made seven days a week. Please contact our Family Services team at 403-340-2007. Someone will be available to help you 24 hours a day.

Step 3 – Check In

Once you’ve confirmed your room, you can check-in any time of the day or night. Parking will be provided for your length of stay.

Once checked in, our Family Services team will provide you with a tour of the House and answer any questions.