Welcome to the Calgary stay information page. You can book your stay at our House by following the three easy steps below.

*All online referral forms must be completed by a social worker or a member of the child’s medical team.

Step 1: Referral

Families with a child receiving medical treatment at any Calgary hospital should contact a hospital social worker or a member of the child’s medical team for a referral.

Step 2: Check Availability

When you receive a referral, you will be placed on the room request list. All families will be contacted a few days before their requested date to confirm availability.

Please note that due to the unexpected nature of hospital stays we often cannot guarantee a room until the day of stay. Please contact our Family Services team at 403-240-3000. Office hours are 8am to 8pm 7 days a week.

Step 3: Check In

Once a room becomes available, you will be contacted by our Family Services team to book a time to check in. Please note check-in times are between 8am and 8pm.

Once checked in, our Family Services team will provide you with a tour of the House and answer any questions.