Welcome to the Calgary stay information page. You can book your stay at our house by following the three easy steps below.

Step 1 – Referral

Families with a child receiving medical treatment at Alberta Children’s Hospital should contact the Family Resource Centre (FCRC) at 403.955.3272. Evening and weekend referrals can be made by a nurse when the FCRC is closed.

Families receiving medical treatment at the Foothills NICU or any other Calgary hospital should contact a hospital social worker or member of their child’s medical team for a referral.

Step 2 – Check Availability

Please note that a referral does not guarantee accommodation. Our House is always full and always has a wait list.

When you receive a referral, you will be placed on the wait list. All families must call to confirm availability within 24 hours of their intended date of arrival.

To confirm room availability, parents can call the House no earlier than one day in advance. Availability inquiries can be made seven days a week. Please contact our Family Services team at 403-240-.3000 ext. 129. Office hours are between 9am – 9pm.

Step 3 – Check In

Once you’ve confirmed your room, you can check-in between the hours of 9am – 8pm. Parking will be provided for your length of stay.

Once checked in, our Family Services team will provide you with a tour of the House and answer any questions.